CANCELLATION POLICY
You can cancel your reservation by sending an email requesting cancellation to the address: info@cascinatumas.it:
- up to 5 days before the arrival date, there is no penalty payment and the deposit will be returned, if paid by bank transfer;
- in the 4 days before the date of arrival or if the customer does not show up, the deposit will be retained or 50% will be taken from the CC whose data have been provided if the customer has not paid the deposit.
CHECK-IN RULES AND ADDITIONAL LATE CHECK-IN COST
Check-in at Cascina’s reception is from 4 pm to 7 pm. In case the reception is already open, you will have the opportunity to leave your luggage and use the solarium area and the common area. But the presence of the staff is guaranteed from 4 pm; before this time it is NOT sure that someone is already present in the office.
- For arrivals after 7 pm the extra cost is 20€
- For arrivals after 11 pm the extra cost is 30€
It remains at the discretion of the property to offer self-check-in with independent key recovery in the safe deposit box for arrivals after reception closing time. In this case, no extra costs will be applied.